South Dodge Chrysler RV Centre Ltd — Car Dealer in Humboldt

Reviews of South Dodge Chrysler RV Centre Ltd

• Jesse

  Added 2015.09.09

  Helpful friendly service
• Angel

  Added 2014.09.29

  My wife bought a 2014 Ford Explorer back in April. The buying experience was fine enough but I can't recommend this dealership to anyone considering a used vehicle as I don't believe there was any serious effort into refurbishing the vehicle for sale outside of an oil change. I used to work in car sales - I know that dealers make the most money off used vehicles - one way of doing that is to reduce the amount of refurbishing. First off, the vehicle needs new tires. They are the factory Hankook tires which are garbage. The vehicle has 52K on it and there are cracks inside the tread which are more than two inches long. I have pictures of them if South 20 would like to look. We didn't see these cracks when we bought the vehicle and they would have most certainly been there when the vehicle came in on a trade. So now we have to spend $1500 for new tires which should have been taken care of prior to placing the vehicle for sale. The second issue is the molding on the passenger side window: it's not fixed properly so whoever replaced the windshield did a terrible job because there is a large two foot long piece of shiny molded plastic which needs to be glued properly atop the edge of the windshield. And of course cleaning the vehicle out just now, I found a FFUN Motors license plate in one of the seat pockets. The vehicle drives well, but these things should have been taken care of prior to putting it out there for sale. My wife has called about getting issues resolved and nobody has gotten back to her. So, don't buy a used vehicle from these guys - they don't do anything to them when they come in on a trade. And hey, I'd love it if they'd pay for the tires we are putting on this week. Over to you South 20 Dodge.
• Tyler

  Added 2014.05.26

  Not very impressed with the service here.
• Madison

  Added 2014.05.06

  Dealing with South 20 was a true breathe of fresh air! They made buying a new vehicle stress free and enjoyed their honest up front approach compared to the numbers game with other dealers. They actually made us feel like we were customers they wanted to see, not just a wallet walking in the door. Maybe it's a small town thing verses the fast pace of bigger city dealers, but it was so refreshing to experience good ole customer service and no pressure. It was truly worth the hour drive not just because of the price, but we felt like they actually appreciated our business. They stayed late to help us out on the delivery date, and made buying our new Dodge easy peasy! Two Thumbs up to Lee and all the staff at South 20!
• Julian

  Added 2014.02.15

  Excellent customer service making the whole buying process painless and enjoyable. All emails were answered promptly with accurate information. All dealerships should strive for this level of customer service.